The language used by the NDIS and other disability services organisations can be confusing. Search for the term or acronym below for a brief explanation of what it means and/or to what it relates.

If you can’t find what you’re looking for or you need further explanation, contact one of our friendly Peer Navigators on (08) 6164 9806 or



Term used when eligibility for the NDIS is confirmed as a result of meeting the NDIS Access criteria.

Access Decision

A decision made by the NDIA as to whether an applicant is eligible to join the NDIS.

Access Lists

A set of four lists (A, B, C and D) developed by the NDIA and designed to inform potential Participants of their eligibility to join the NDIS based on disability or condition.

Access Request

An application to join the NDIS.

Agency-Management (also known as NDIA-Management)

When the NDIA manage payment of providers from your child’s NDIS Plan.



Carer Statement (also known as a Carer Impact Statement)

A document written by a primary carer that outlines what they do to support their child, the amount of time involved and the impact that caring for their child has on their own life.

Child and Adolescent Health Service


Government-funded public system of providing children and young people with comprehensive health services.

Child Development Service


Provides free assessment, early intervention and treatment services to eligible children, aged 0 to 16 years.

Community Supports

Support services provided in the community such as support groups, health centres, libraries and public transport, eg not funded by the NDIS.


Developmental Delay


A delay in the development of a child attributable to an intellectual and/or physical impairment resulting in substantial reduction in functional capacity in one or more areas of major life activity including self-care, language, cognitive and motor development.


Early Childhood Early Intervention


An early intervention approach for children, aged between 0 and 7 years who have a developmental delay or disability to help them develop the skills needed to participate in daily activities. This age group may change.

Early Childhood Partner


NDIS representative who will help you to connect to supports and services in your area.


Formal Supports

Supports and services provided by disability providers such as therapists, support workers as well as aids and equipment such as assistive technology. These are supports that can be funded by the NDIS.

Functional Capacity Assessment

Evaluation of an individual’s ability to be involved in different areas of life like home, school, work and the community and to carry out tasks and actions.

Funded Supports

Supports the NDIS pays for through a Participant’s NDIS Plan.


Global Developmental Delay


When a child has delays across several areas of development such as the way they move, communicate, think, learn or behave.


Statements to describe the objectives and aspirations of an NDIS Participant.



Informal Supports

Supports provided to your child by family, friends and neighbours (eg those who are not paid to provide supports) as well as resources and programs available within the community. (Not funded by the NDIS).




Local Area Coordinator


Local organisations working in partnership with the NDIA to help Participants, their families and carers access the NDIS. LACs will help Participants write and manage their Plans and also connect Participants to mainstream services and local and community-based supports.


Mainstream Supports

Supports you can get from other government funded services, like health, mental health and education, eg not funded by the NDIS.

myplace Portal

A secure website portal located on the Australian Government’s myGov website to manage and keep track of your child’s NDIS funding.


National Disability Insurance Agency


NDIA The Commonwealth government organisation administering the NDIS.

National Disability Insurance Scheme


NDIS A scheme providing support for Australians with disability, their families and carers.

NDIA Planner

An NDIA representative who works with NDIS Participants to develop their NDIS Plan.


A written agreement developed with the Participant, stating their goals and needs and the reasonable and necessary supports the NDIS will fund for them. Each Participant has their own individual Plan.

NDIS Pricing Arrangements and Price Limits

Provides information about price limits (the maximum prices that registered service providers can charge participants for specific supports) along with other useful information.

NDIS-registered Provider

A provider of services and supports that has demonstrated compliance with specific quality and safeguards requirements.

Nominee or third-party decision maker

A person appointed by the Participant (often a parent or family member) or a court to act on behalf of, or make decisions on behalf of, an NDIS Participant. People who have met the Access requirements for the NDIS.



Participant-requested Plan Change

Occurs when you ask the NDIA to vary or reassess your child’s Plan ahead of the scheduled reassessment date as something has changed in your child’s circumstances.

Participant Service Charter

Participant Service Charter sets out what you can expect when interacting with the NDIS, including service standards and timeframes.

Pharmaceutical Benefits Scheme


Medicines subsidised by the Australian government.

Plan Manager

An NDIS-registered provider who supports you to manage the funding in your child’s NDIS Plan.

Planning Conversation

A meeting between you and your NDIA Planner, LAC or ECEI Coordinator to discuss your child and their support and funding needs.

Plan Reassessment

Occurs when your child’s Plan reaches the end of its scheduled duration.

Plan Variation

Occurs when your child’s Plan needs small changes but does not require a full reassessment.

Provider or Service Provider

Individuals and organisations that support people with disability and additional needs tachieve the goals set out in their NDIS Plan.



Reasonable and Necessary

All supports and services that you request for your child must meet specific NDIS.

Review of a Reviewable Decision

Internal review by the NDIA when there is a dispute about funding or an aspect of an NDIS Plan.



When you have full control and responsibility for the management of your child’s NDIS funding.

Service Agreement

A formal, written agreement between you and your chosen service providers, outlining what and how supports will be delivered, responsibilities and obligations of both parties and how to resolve problems should they arise.

Support Coordinator

A capacity building facilitator to engage and implement all supports in a Participant’s Plan.

Supports and Services

Assistance or products that help a person to complete everyday tasks, to work or participate in the community, and reach their goals.