Membership Charter

As members of Kiind, carers and families have the right to:

  • Receive information, resources and referral to services.
  • Receive our weekly What’s on Activity and Event Guide.
  • Connect with Kiind Peer Navigators in the Family Resource Centre, located on  the ground floor of the Perth Children’s Hospital.
  • Access the Kiind website and interactive forums.
  • Be treated with respect, dignity, privacy and confidentiality.
  • Receive an effective, efficient, prompt and courteous service from Kiind employees.

As Kiind members, carers and families have a responsibility to:

  • Be courteous to and respect the roles of Kiind employees.
  • Tell Kiind employees about any concerns they may have.
  • Respect the privacy, dignity and confidentiality of other Kiind members.
  • Avoid speaking on behalf of Kiind members without prior authorisation.
  • Protect and promote the good reputation of Kiind members.
  • Behave ethically and with integrity as a member of Kiind.

Privacy, Dignity and Confidentiality Policy

Kiind is committed to ensuring that all members are afforded privacy, dignity and confidentiality in their dealings with Kiind.

Website Terms of Use

These terms and conditions (“Terms”) govern your use of the Kiind website (“the Website”) and any services, features, or content provided by or through the Website. By accessing or using the Website, you agree to be bound by these Terms. You should review these Terms wherever they are relevant to your use of the Kiind website.

1. Use of the Website and content

1.1. The content provided on the Website is for general informational purposes only. We do not guarantee the accuracy, completeness, or timeliness of the information presented.

While Kiind endeavours to take reasonable care in preparing and maintaining the information on this website we do not warrant the accuracy, reliability, adequacy or completeness of any of the website content. You acknowledge and accept that the website content may include technical inaccuracies and typographical errors. The website content is subject to change at any time without notice and may not necessarily be up to date or accurate at the time you view it.

It is your responsibility to enquire with Kiind directly to ensure the accuracy and currency of the material or information you seek to rely upon. To the extent permitted by law Kiind disclaims all liability for loss directly or indirectly arising from your use of or reliance on the website and the website content.

1.2. Kiind does not guarantee that access to the Kiind website will be uninterrupted or that the website is free from viruses or anything else which may damage any computer which accesses the Website or any data on such a computer.

1.3. You agree to use the Website solely for lawful purposes and in compliance with all applicable laws and regulations. You are prohibited from engaging in any activity that may disrupt or interfere with the operation of the Website.

1.4. We reserve the right to modify, suspend, or terminate the Website or any part thereof at any time without notice. We shall not be liable to you or any third party for any such modifications, suspensions, or terminations.

2. Intellectual Property

2.1. The materials displayed on this website, including without limitation, all editorial materials, information, photographs, illustrations, artwork, names, logos, trademarks and other graphic materials are the property of Kiind and are protected by copyright and other intellectual property laws. You agree not to reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any such material to any third party without the express prior written consent of Kiind.

2.2. Unless expressly granted, Kiind does not grant any licence or right in, or assign all or part of its intellectual property rights in the content or applications incorporated into the Kiind website or in the user interface of the Kiind website.

3. Privacy

3.1. We are committed to protecting your privacy and handling your personal information in accordance with applicable privacy laws. Please review our Privacy Policy to understand how we collect, use, and disclose your personal data.

4. Disclaimer of Warranties

4.1. The Website and its content are provided on an “as-is” and “as available” basis. We make no warranties, express or implied, regarding the accuracy, reliability, or availability of the Website.

4.2. We do not warrant that the Website will be error-free, secure, or uninterrupted, or that any defects will be corrected. You acknowledge and agree that your use of the Website is at your own risk.

5. Limitation of Liability

5.1. To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of the Website or any content, products, or services provided through the Website.

6. Governing Law and Jurisdiction

6.1. These Terms shall be governed by and construed in accordance with the laws of Australia. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Australia.

7. Modifications to the Terms

7.1. We reserve the right to modify or update these Terms at any time without prior notice. Any changes will be effective immediately upon posting the revised Terms on the Website. Your continued use of the Website after any modifications constitutes your acceptance of the revised Terms.

8. Third party websites

8.1. The Kiind website may contain links to other websites operated, controlled or produced by third parties. Unless otherwise indicated, Kiind does not control, endorse, sponsor or approve any such third party websites or their content nor does Kiind provide any warranty or take any responsibility whatsoever for any aspect of those websites or their content.

9. Links to Kiind website

9.1. If you wish to establish a link to this website, you must first seek approval from Kiind. To seek approval, please email Kiind’s Communications team.

The following information will be required to assess your request:

  • The URL of the website from which you seek to establish a link.
  • A brief description of your website.
  • The reason that you wish to establish a link.

If Kiind agrees to your proposed link, you must comply with any terms and conditions imposed by Kiind as a condition of such agreement. If the nature and/or content of your website changes in any significant way, you must contact Kiind and provide a new description of your website.

10. Interference with website

10.1. You must not attempt to change, add to, remove, deface, hack or otherwise interfere with this website or any material or content displayed on the Kiind website.